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WORKING TOGETHER WE CAN MAKE A DIFFERENCE
Let's Get Back To The Way We Were!
😷 MASKS OR FACE COVERINGS ARE STILL REQUIRED FOR EVERYONE FULLY VACCINATED AS WELL AS THOSE WHO HAS NOT BEEN FULLY VACCINATED.
Welcome to 2023.
A Word From The Chief
Hey New Orleans!
Recent media reports show New Orleans is experiencing a significant drop in crime rates, outpacing the national trend. Murders in our city have decreased by nearly 40%, compared to 23% nationwide. Non-fatal shootings have been reduced by almost half. Join me and my team in the fight against crime in our community, schools, churches, and businesses. Let’s continue working together for a safer city.
See Something, Say Something New Orleans!
Robert J. Mitchell Sr.
Founder, President & CEO
Excelsior Arms Security Services, LLC.
Stay Safe, Look Out For Yourselves & Each Other
Our President & CEO
Our CEO is a former U.S. Navy veteran with more than 25 years of combined law enforcement, emergency preparedness and school safety & security administration experience.
"His love for our community, the safety and security of our teachers, students, residents, and businesses has led him to establish a private security agency focused on developing relationships and customer service by providing "Protection for Life, Property & Education"
Our Services
Excelsior Arms Security Services clients can expect the field-tested durability of military and law enforcement standards, to provide our clients with "The Highest Quality Private Security Services."
With security officers outfitted in police styled uniforms, our security officers primary objective, is to protect you, your interest, and your brand.
With a variety of offerings to choose from, we’re sure you’ll be happy working with us.
Mission Statement
The Mission of the Excelsior Arms Security Services Agency is to be Your Watchful Eye and A Leading Force in All Sectors of the Security Industry. We provide exceptional service and superior protection by helping to reduce crime and enhance the quality of life of the community we serve. EASS will accomplish this through strategic collaboration along with a commitment to our core values: Service, Pride and Integrity.
Disclaimer - Excelsior Arms Security Services, llc.
Privacy policy of Excelsior Arms Security Services and its affiliates.
Excelsior Arms Security Services, LLC and each of our employees recognize the importance of protecting your information. Because you choose to do business with us, and because we value your business and your continued trust, we are committed to keeping your information secure and confidential. This notice is provided to help you understand how we protect that information, and how that information may be collected and disclosed as we provide you with our services. To make this notice easy to find, we make it available for your convenience here on our home page.
Security Standards
We restrict access to your information to persons who need to know that information to provide our services to you. We maintain physical, electronic, and procedural safeguards to guard your information. It is also our goal to maintain complete, current, and accurate information about you and your accounts. If you request a correction to our records, we will respond in a timely manner.
Information Collection
In the course of doing business and providing services to our clients, we collect, retain, and use information. This includes certain information that we may obtain in connection with providing our services to you. We may obtain information from interactions through the normal course of doing business.
We may collect information from a variety of sources including:
- From you when you have completed applications or forms for our services.
- From your history of transactions with Excelsior Arms Security Services.
- From third parties such as credit bureaus.
Information Disclosure
Information Provided to Third Parties:
We do not share your information with any companies outside Excelsior Arms Security Services, except as required by law. These exceptions include:
- When you request or authorize us to do so.
- When completing transactions initiated by you or to conduct our day-to-day business operations.
- When required by law or regulation, such as responding to court orders or subpoenas.
All information is used for INTERNAL PURPOSES ONLY and is never shared, sold, or otherwise used for any other purpose. Excelsior Arms Security Services will continue to adhere to the privacy policies and practices described herein, even if you decide to close your accounts or become an inactive client.
The protection of your confidential information is the foundation of our commitment to client service. At Excelsior Arms Security Services, we continue to work to earn your trust and your business 24 hours a day, 365 days a year.
When you disclose personal information to us, it may be used or disclosed in accordance with Excelsior Arms Security Service's normal course of business. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. At Excelsior Arms Security Services, LLC. Protecting your privacy is not just important, its essential.
About our AGENCY
Experience Matters
Excelsior Arms Security Services LLC is a self-funded locally owned Security Guard and Patrol Services Agency managed by a team of former law enforcement professionals with more than 50 years of experience.
Our agency has spent more than 4 years in development, ensuring adherence to all industry standards and best practices, enabling us to deliver unparalleled standards of service excellence to our clients.
DBE Certified, Licensed, Registered & Insured.
Excelsior Arms Security Services LLC is an approved Small Business Element, SBDBE and SLDBE certified by the Department Of Transportation & Development, and the City of New Orleans. EAS is licensed by the Louisiana State Board of Private Security Examiners and certified by the Louisiana Secretary of State with Registrations and Occupational Licenses in Orleans & Jefferson Parishes.
Our agency is fully insured and registered to conduct business with the Port of New Orleans, the Federal Systems for Award Management, and the Federal Emergency Management Agency, for government contracting and emergency disaster response.
Our Competitive Advantage
We take pride in keeping our overhead low in order to provide affordable security services to our customers. We are aware of the current budget challenges facing small businesses, educational institutions & government facilities during this pandemic, and can provide competent officers at economical prices, never sacrificing quality for profit.
We are focused on providing the highest levels of customer satisfaction & we will do everything we can to meet your expectations.
Another great advantage of contracting with us is that the services provided allows you, your family, employees, students, and customers to feel safe in the environment of uncertainty that exists in today's society.
"Our Commitment To Excellence"
We are committed to being an employer of choice and our customer’s first choice for security, by delivering service excellence through Compassion, Respect and Innovation. Our tri-core values of Service, Pride, & Integrity, are exceeded only by our commitment to our customers and the communities we serve. We enjoy and maintain an A+ Rating from the Better Business Bureau (BBB) of the Greater New Orleans Area and Southeast Louisiana.
You can rest confidently behind the shield of protection provided by Excelsior Arms Security Services.
Education Security Based on Expertise & Experience
A Proven School Safety & Security Approach
THAT ALIGNS WITH YOUR MISSION
Our CEO & Chief Operations Officer are former School Safety & Security Professionals with more than 50 years of law enforcement and school safety and security experience. These two uniquely qualified veterans provided the leadership and guidance (pre-Katrina) to the OPSB Department of Security & Investigations, a unit comprised of 228 Special Officers, responsible for the safety of 64,000 K-12 students, 7500 teachers, administrators, and visitors. Providing security for the largest Public-School System in Louisiana (128 schools sites) was an extremely challenging task.
However, due to their dedication, competence, hard work and no-nonsense approach coupled with networking with other school districts, implementation of strategic initiatives, officer re-assignments, and re-districting, their leadership efforts proved extremely successful.
In only a few short months they were able to assess the department strengths and weaknesses, assign the proper manpower and supervision to quell issues at troubled schools, decrease officer absenteeism, decrease response times to incidents and calls for service, restructured the detail assignment guidelines making it fairer and more equitable for all officers, and re-aligned the school districts sectors making each District Captain more accountable for the officers and schools in their districts.
The changes implemented within the department were so noticeably effective, that they drew praise from the School Board Members, the late Dr. Anthony Amato Superintendent of Orleans Parish Public Schools, and prompted one senior high school Principal to question, what were they putting into the water?
According to our CEO, when it comes to providing School Safety and Security at any level, "Service, Pride, and Integrity coupled with Transparency and Accountability are paramount, and are the hallmarks to the success of any Department or Organization."
It's all about relationships and making the right personnel assignments. It doesn’t happen overnight but staying aware includes staying involved with all levels of your environment.
Protection That Allows You To Provide The Education.
Our philosophy focuses on the ideology that teachers can't teach, and students can't learn if they don't feel safe in their environment.
Our Proven Safety & Security approach supported by field tested experience safeguards your children, providing a safe haven and peace of mind so they can focus on what's important, Getting A Great Education!
Excelsior Arms Security Services is proud to offer our services, and expertise to K-12 school campuses and colleges throughout the metro area. Whether large or small, public or private, in the city or suburbs, we make the safety of your students, faculty, staff, and visitors, our highest priority.
Qualified, Experienced Campus Safety and Security Officers.
Whether providing a campus visitor with directions, assisting a teacher with being locked out of a classroom, checking an ID, or just patrolling a building, our security officers are always vigilant, professional, helpful, and enthusiastic.
Close Monitoring and Supervision, ensures that our security officers are well-trained, with a working knowledge of your school/campus guidelines and regulations, that are practiced and reinforced for consistency every time. Our Officers in-service trainings are frequently updated to remain current and relevant.
Religious worship/Residential & Gated Community Security
Excelsior Arms Security Services is the ideal provider of uniformed security officers for Churches, Schools & Gated Community residential needs.
Philosophy of Community Policing
We seek to maintain a balance between security officers who serve as a visible deterrent to crime and those officers who act as a positive, welcoming addition to the gated community/housing environment. Our Community Policing approach is holistic and borrows best practice recommendations from the Office of Community Oriented Policing Services (COPS). We provide uniformed security officers to a wide variety of clients including condominiums, homeowner associations, apartment complexes, and more.
We integrate key elements of community partnership, organization transformation, and collaborative problem solving that help ease EASS’s presence into a new community, thereby reducing incidents which arise from negative public relations.
Our Private Community Security Experts Offer H.O.A Security Services.
Your residents will quickly realize what a vital part of the community our security officers are, understanding that they not only provide H.O.A security services, but do so courteously and professionally. Here at EASS, we take customer service very seriously and work hard to make sure our customers are fully satisfied with our security services. Whether access is granted through verification of POA/HOA computer information on a database, an entrance keypad system, or a vehicle decal affixed to the windshields of authorized resident’s vehicles, having our security officers on site will ensure you maintain control over deliveries being made to the community. Our security officers will direct guests or deny unwanted persons access to the community. You will remain informed of the guest’s onsite by our security officers logging important vehicle information, times, dates and location information. We make sure to stay up to date, to make sure you get the highest quality of customer service possible. With cutting-edge technology, you will receive incident reports minutes after our private security specialist completes them.
What Comes With Our HOA Security Services?
Not only do you get our professionally trained uniformed security officers when you contract with us, you also get access to more than simply security services. Here are a number of things that you will have access to when contracting with Excelsior Arms Security Services LLc:
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- Dedicated community or worksite security patrols
- Access control for gated communities
- Nightly vehicle patrols inspecting the perimeter and/or buildings
- Targeted Perimeter patrol and property walk-throughs (when requested)
- Representatives to attend POA/HOA meetings to hear and understand the security needs of the community
- Special home stop offs for families that are away or family members who are alone
- Meet with neighborhood watch leaders
- Alarm Response
- Daily Activity Reports / Incident Reporting
- OnSite Security Officer
- 24 Hr. Field Supervisor
Congratulations From Vice President Al Gore
OPSB School Security Special Officer R. Mitchell receives congratulations from U.S. Vice President Al Gore in 1996 for being recognized as a Role Model for his contributions to the students and faculty @ Chester Elementary School.
Officer Mitchell was also congratulated for assisting FBI Special Agent In Charge Louis Freeh, and his agents with establishing a Junior G-Man program at Chester Elementary and commended, along with NOPD 6th District Officer Djuana Adams, for their dedication and accomplishments as the first unofficial (SRO) School Resource Officer team in the NOPD's 6th District, the toughest school district in New Orleans.
Excelsior Arms Security Services Mobile Patrol Units.
Our Professionally Marked & Unmarked Mobile Patrol units are a highly effective visual deterrent. Equipped with strobe lights & high-intensity spotlights, our Police Interceptor CVPI units are used to conduct active, random, and directed patrols. As a proactive tool these units are great for conducting surveillance, and detaining subjects until the arrival of police, or for moving unauthorized persons off-site. Having the capability to conduct mobile patrols reduces the likelihood of theft, vandalism, and trespassers while providing an added level of safety and security for our clients. Excelsior Arms Security Services mobile patrol officers will inspect building premises, fence perimeters, doors and windows of your business, residence, and schools. Whether patrolling a gated community, neighborhood or a commercial zone, Excelsior Arms Security Services trained patrol officers are reliable, vigilant, and responsive, and will inspect your property as often as your needs dictates.
